What Makes A Good Estate Agent? 4 Things To Look For When Choosing An Estate Agent In Rugby

Posted on: 13 July 2023

What Makes a Good Estate Agent? 4 Things to Look For When Choosing an Estate Agent in Rugby

Selling your home is a huge life decision, so choosing an estate agent in Rugby for the job is one of the most important things you can do.

A good estate agent is honest, reliable, and easy to talk to. In fact, they can be the sole reason your home sells at the best price and at the right time.

But how do you know which estate agent in Rugby to choose? At Horts, we've received plenty of fantastic feedback over our 27 years in business, so we want to share with you four things our clients have told us they looked for when they were ready to sell their Rugby home.

1. Choose an Estate Agent With Strong Communication Skills

Strong communication is one of the most essential qualities of a good estate agent in Rugby. If your estate agent isn't communicating with you from the start, this is a worrying sign. It’s easy to lose trust in someone if you feel they are keeping you out of the loop. At Horts we believe in 'getting the basics right' - and one of those basics is our ability to communicate.

Our second 'basic' is to keep promises! When choosing an estate agent, at the point of enquiry, you should always take notice of things like how promptly your calls are returned and whether promises are delivered. If an agent agrees to send you information tomorrow and you don’t hear from them for a week, then that's a red flag!

2. Knowledgeable Property and Negotiating Expertise Is Important

Your home is one of your biggest assets - if not, the biggest - so choosing an estate agent in Rugby with expertise is crucial. Achieving the best price and the most suitable buyer requires skill. Your estate agent in Rugby needs to be an expert in the local area, know the market inside-out and have experience. Your agent should be able to competently answer questions you may have about the selling process, pinpoint the type of buyer you need and understand when to negotiate or step back. An estate agent that knows what they’re doing will reassure potential buyers and ensure they are working for you to achieve the best price for your home.

To check expertise, quiz your estate agent on things like local schools, attractions and nearby amenities.

3. Excellent Reviews Are Essential When Choosing an Estate Agent

Good reviews speak volumes. They provide genuine insight into an estate agent’s expertise, professionalism, and overall ethics, so it's important to check those out! You can read some of our many testimonials here and here. We, like all good estate agents, are proud of our reviews!

4. Look For Good Listening Skills

When you first enquired with your local agent, who did all the talking? If you couldn’t get a word in, how did you feel? If your estate agent in Rugby isn’t listening to you or acting like they are interested in what you have to say, how can you trust that they will take any concerns seriously? Or that they’ll get things done the right way?

While you should expect an estate agent to pitch their services you should be doing most of the talking. A good estate agent will ask you questions and listen intently. They will allow you to ask questions and make sure they answer in detail. Listening is a sign that the agent wants to understand your property, your needs and ultimately, how they can help you.

About Horts Estate Agents in Rugby

If you are struggling with choosing an estate agent in Rugby, Horts offer our clients a truly exceptional service from the moment we meet them to the moment we move them! We pride ourselves on our high standards and are proud to recruit only truly exceptional people. Our team will help sell your home in Rugby with the expertise and professionalism it deserves.

If you’re selling your Rugby home, we’d love to hear from you. Request a valuation today or call us for a chat on 01788 550044. Alternatively, drop us an email to rugby@horts.co.uk.

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