Since opening our doors in 1996 we have continually tried to be a different estate agent. We have always believed this business is about people and not property. Passionate people make things happen!

A few years ago we took the bold step of changing the way we worked and decided to adopt the business model that is used throughout most of Europe, the US, Canada, Australia and South Africa. We wanted to attract the best and most experienced property professionals to help steer us through this changing market. ALL our Property Consultants are ‘self employed’ and reap what they sow. They are driven individuals who don’t ‘clock on’ in the morning and ‘off’ in the evening. We are the ONLY estate agents in Northampton and Rugby to operate in this way. You’ll notice the difference from the moment you meet us to the moment we move you.

1-2-1 Relationships
We believe that when selling a property a vendor should have one point of contact. They should be able to get hold of the person dealing with their home at all times including evenings and weekends. Committed sales people do not ‘clock on’ and ‘clock off’ to regimented working hours. All our Property Consultants freely give out their mobile numbers and direct email addresses because they want to hear from you at a time to suit you not to suit them.

Team Spirit
As all of our Property Consultants are self employed and have no basic salary to rely upon they will only earn if the property they are marketing sells. This means that if they haven’t got any potential buyers already registered it is in their interest to promote the home and share the commission with their colleagues. This creates a very competitive and proactive environment.

Expert Control
Getting an offer on a property is often the easy part of our business. Getting the sale through to exchange can sometimes be a challenge. Dealing with solicitors, mortgage lenders and other estate agents in the chain is a full time job and requires a great deal of knowledge and, of course, a sprinkling of patience. Most sales people are not equipped to do this so we place all of our sales in the hands of our expert Sales Coordinators.

Clever Boards
If you have ever called an estate agent from the telephone number on the ‘for sale’ board you will have often found that the person you speak to rarely knows the property to any depth. This is because the person that placed the property on the market is normally out of the office valuing other homes. Horts ‘for sale’ boards have distinctive telephone numbers that divert to the Property Consultant dealing with that home so you always speak to the right person.